Salesforce Technical Lead

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We at Sierra Cloud, are set to create something unique that will challenge the status quo of the services business. Our visions is to be the #1 Trusted Partner for Innovation whilst daring to be different, and driven by values and culture.
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Company Overview

Sierra Cloud, we set out to create something unique that will challenge the status quo of the services business. Our visions is to be the #1 Trusted Partner for Innovation whilst daring to be different, and driven by values and culture. At Sierra Cloud, we are committed towards championing for our clients, communicating with honesty and respect, growing our strength through diversity and ultimately functioning as ONE TEAM to achieve ONE VISION. We very strongly believe that our employees are the core of our business, and nurturing our TEAM culture through our core guiding principles - Trust to create thriving relationships with customers, partners and employees, Elevate our experiences through continuous personal and professional growth, Assist each other to align and achieve our personal and company goals and Motivate and be cheering each other to #ReachYourPeak. We are looking for self-motivated, committed individuals who are eager to learn and grow personally and professionally, and who are excited to be part of a start-up company and seek out opportunities. We're looking to grow the team and continue to scale our presence and help our customers maximise user adoption and take the user and customer experience to the peak. You'll be joining a new and fast moving cross-functional team, being closely involved in the growth and innovation journey.

Roles and Responsibilities

The Technical Lead is responsible for successfully designing and managing the successful delivery of complex Salesforce solutions for our customers. These technologies include—but are not necessarily limited to Salesforce.com products and APIs, Apex/Visualforce, Lightning, mobile development technologies, Omni-studio development and integration/ETL technologies. You are both a big picture thinker and in-depth problem solver, your knowledge and skills are both broad and deep. You take pride in designing systems that stand up to high volumes and won't fail at critical points. You have a good mix of technical and enterprise skills from a technology perspective. The solutions you design are built for the long term and will scale with the customer's growth plans seamlessly. You have proven experience integrating systems via API’s as well as a strong development background. You are able to lead and motivate a team of highly capable individuals and help them meet their targets while enabling their growth.

Required Skills & Capabilities

  • Overall 8-12 years of CRM experience with a minimum of 6 years on the Salesforce platform
  • Collaborate with client stakeholders to define requirements, and deliverables, and set and manage expectations
  • Lead technical design sessions. Design and document technical solutions aligned with client business objectives; identify gaps between client's current and desired end states
  • Provide oversight and governance of organisation-wide Salesforce projects
  • Follow and help define coding standards. Lead code reviews during projects to ensure quality and appropriate design patterns are followed
  • Manage the technical delivery of custom development, integrations, and data migration elements of a Salesforce implementation
  • Ability to understand a project and debug issues
  • From time-to-time, participate in activities such as technical landscape discovery , Proof-Of-Concept (POC) development with prospects
  • Liaise with Salesforce product teams to support client implementations in
  • Expert-level understanding of the Salesforce product suite, including Sales, Service, Community, Marketing, and Commerce Clouds
  • Understanding of systems architecture
  • Understanding of key design patterns and large data volume limitations and best practices
  • Understanding of data sharing and visibility considerations and how these play into platform architecture
  • Familiarity with platform authentication patterns (SAML, SSO, OAuth)
  • Knowledge of data integration tools and experience integrating Salesforce with different business systems (ETL, CPQ, marketing automation, reporting, etc.)
  • Strong understanding of environment management, release management, code versioning best practices, and deployment methodologies
  • Strong background in the design/development of large web-based systems, or complete software product lifecycle exposure
  • Ready to be Hands-on if needed as part of the Customer Project
  • Lead a technical team and own customer and team engagement
  • Travels to client sites for projects, estimated 25-30%
  • Maintain a target billable utilisation aligned to the role
  • Support in maintaining billable utilisation targets for your team
  • Technical enablement of team members on the latest Salesforce products and processes
  • Working with global teams for delivery across geographies. We will need you to be flexible with your work hours
  • Active Salesforce certifications or ability to achieve relevant certifications upon hire
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Address:
Australia Offices
Sydney & Melbourne
Contact:
Address:
Jaipur, India Office
4th Floor, 413-415 , Signature Tower, Lal Kothi Tonk Road, Jaipur 302015
Contact:
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