Solution Design and Development:‍

• Collaborate with public sector business stakeholders and architects to understand requirements and translate them into technical solutions aligned with PSS standards and regulations.
• Design and develop scalable, efficient, and maintainable Salesforce applications using Apex, Visualforce, Lightning components, and other Salesforce technologies, ensuring compliance with PSS guidelines.
• Implement customizations and configurations to meet public sector business needs, including custom objects, workflows, validation rules, and process automation tailored to PSS requirements.
• Develop and execute data migration and integration strategies between Salesforce and other public sector systems, adhering to data privacy and security regulations.

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Technical Leadership and Mentoring:‍

• Provide technical leadership, guidance, and mentoring to a team of Salesforce developers working on PSS projects.
• Review and approve technical designs, code, and configuration changes to ensure adherence to PSS standards, coding conventions, and performance optimization.
• Collaborate with cross-functional teams to ensure successful delivery of Salesforce projects within the public sector domain.
• Assist and support junior developers with technical challenges and provide guidance on best practices specific to PSS implementations.

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Troubleshooting and Issue Resolution:

• Identify and resolve complex technical issues related to Salesforce configuration, customization, and integration within the context of public sector services.
• Conduct thorough testing and debugging of applications to ensure quality and reliability in accordance with PSS requirements.
• Collaborate with public sector business users and stakeholders to understand and address their unique requirements and concerns.

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Technical Documentation and Collaboration:

• Create and maintain technical documentation tailored to PSS implementations, including design documents, process flows, data models, and release notes.
• Collaborate with public sector business analysts, architects, and administrators to ensure alignment and consistency in solution design and implementation within PSS frameworks.
• Participate in design reviews, code reviews, and other team activities to promote knowledge sharing and adherence to PSS best practices.

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Continuous Improvement:

• Stay updated with the latest Salesforce features, releases, and industry trends relevant to PSS implementations.
• Identify opportunities for process improvement, system enhancements, and technical debt reduction within the context of public sector services.
• Drive initiatives to improve the efficiency, scalability, and performance of Salesforce solutions in compliance with PSS standards and regulations.

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• Bachelor's degree in Computer Science, Engineering, or a related field.
• Minimum of 5 years of hands-on experience in Salesforce development, including customization, configuration, and integration, preferably within the public sector domain.
• Work closely with public sector clients to gather and analyse business requirements, with a focus on leveraging the capabilities of Public Sector Services Cloud.
• Design and develop customised solutions on the Salesforce platform using declarative tools and programmatic methods, ensuring alignment with government regulations and compliance standards.
• Configure Public Sector Services Cloud modules such as License and Permit Management, Inspection Management, Emergency Program Management, , Constituent Management, Grants Management, Contact Center Engagement, Employee Experience for Public Sector and Composable Case Management to meet the specific needs of clients.
• Develop integrations between Public Sector Services Cloud and external systems, including government databases, legacy systems, and third-party applications, using APIs and middleware technologies.
• In-depth knowledge of Salesforce technologies, including Apex, Visualforce, Lightning components, SOQL, and SOSL, with a strong understanding of PSS guidelines and regulations.
• Experience with Salesforce APIs, web services, and integration patterns relevant to public sector services.
• Provide ongoing support and maintenance for Public Sector Services Cloud implementations, addressing any issues or enhancements as required.
• Strong understanding of Salesforce & PSS cloud data model, security model, and governor limits, with familiarity in implementing PSS-specific security requirements.
• Proficiency in front-end web technologies (HTML, CSS, JavaScript) and frameworks (Angular, React) is a plus.
• Salesforce certifications such as Salesforce Certified Platform Developer I and Salesforce Certified Platform Developer II are preferred.
• Excellent problem-solving and analytical skills, with the ability to troubleshoot and resolve complex technical issues within the context of PSS implementations.
• Strong leadership and interpersonal skills, with the ability to effectively communicate and collaborate with cross-functional teams within the public sector environment.
• Experience working in an Agile development environment, with a focus on delivering successful Salesforce solutions for public sector clients.
• If you are a highly skilled and motivated Salesforce Developer with a track record of delivering successful Salesforce solutions in the public sector domain, we encourage you to apply. Please submit your resume and a cover letter detailing your relevant experience and qualifications.

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